I aim to:

• Organise annual Gas Safety Certificates.

• Arrange electrical tests and Energy Performance Certificate as necessary.

• Oversee a start/end of tenancy clean.

• Organise an inventory and check-in report.

• Meet-and-greet tenants on check-in.

• Be the point of contact for tenants at any time ensuring tenant queries, issues and urgent problems are dealt with efficiently and quickly

• Supervise deliveries and maintenance work during and between tenancies.

• Maintain good communication with landlords at all times.

• Carry out inspections as determined by the landlord, and provide feedback.

• Liaise with tenants at the end of tenancy to ensure a smooth handover, to include arranging a check-out report.

• Confirm with tenants that all utilities are no longer in their names.

• If the property is vacant, arrange for heating to be on intermittently during the winter or for the appliances to be disconnected.

• Provide tenant with an ‘out of hours’ emergency contact.

• Serve rental increase notices.

• Ensure any maintenance is completed efficiently and competently.